Arriva impresses at UK Bus Awards

Now in its 22^nd year the prestigious award scheme is designed to celebrate and promote excellence and best practice throughout the UK bus industry. This year, Arriva has been recognised both regionally and nationally across a breadth of people focused, operational and technical accolades, and will be hoping to walk away with a hoard of prizes from the glittering awards ceremony on Tuesday 21^st November 2017 at Troxy in London.

Notable projects shortlisted this year include ‘Get your ride on’ – Arriva’s fun-filled multi-channel marketing campaign aimed at promoting bus travel amongst university students, and ArrivaClick, an on-demand transport service being trialled in Sittingbourne, Kent, which uses smart technology to match vehicles and passengers wanting to rideshare – effectively bridging the gap between traditional bus travel and private taxi hire.

Kevin O’Connor, Managing Director for Arriva UK Bus, said: “The shortlist for this year’s awards clearly positions Arriva as leaders in the industry both in terms of our technical expertise and our dedication to innovation, and ArrivaClick is a prime example of that.

“We have spent the past few years concentrating all our efforts in delivering an improved passenger journey, and the rapid growth achieved during ArrivaClick’s initial trial proves that we are hitting the mark in creating innovative solutions fit for purpose in this ever evolving market.

“People are at the heart of this strategy, and we have been extremely careful to ensure that we are marrying the needs of our customer base with the talent and drive of a workforce determined to bring our vision to fruition. We’re proud to have built a team who consistently strive to deliver on one common goal – providing excellence for our customers on a day to day basis. It is testament to them that not only have we had success in terms of innovation with ArrivaClick, but that we are consistently setting the benchmark in terms of community engagement, service provision, and operations across the industry.”

Arriva has been shortlisted for the following awards:

• Arriva London, Bus and the Community Award - Payroll Giving
• Arriva London, Unsung Heroes - Chris Leonti
• Arriva Merseyside, Top City Operator
• Arriva Midlands, Engineer of the Year - Paul Hickinbottom
• Arriva Midlands, Engineer of the Year - Peter Graybrook
• Arriva Midlands, Top National Bus Driver - Sean Thomas
• Arriva Midlands, Top National Bus Driver - Brett Haskett
• Arriva Midlands, Making Buses a Better Choice - Arriva Busway Services
• Arriva Midlands, Young Manager of the Year - Paul Hickinbottom
• Arriva Midlands, Top National Bus Depot - Luton
• Arriva Midlands, Top National Bus Depot - Shrewsbury
• Arriva Midlands, Unsung Heroes - Lynne Nappin
• Arriva Midlands, Unsung Heroes - Neil Roughton
• Arriva Midlands (Luton Depot), Bus and the Community Award - Commitment to Luton
• Arriva Midlands (Telford Depot),Bus and the Community Award - Dementia Awareness
• Arriva North East, Engineer of the Year - Colin Close
• Arriva North West & Wales, Top National Bus Driver - Neil Atherton
• Arriva UK Bus, New Horizons - ArrivaClick
• Arriva UK Bus, Marketing Initiative of the Year - Get your ride on

Mark Yexley, Chairman for the UK Bus Awards, said: “We have some truly inspirational people working in our industry, leading innovation and outstanding improvements in the customer experience. They show unrivalled commitment in delivering a first-class service day in, day out. We’re very proud to be able to recognise and reward these people and initiatives that really make a difference.

Our Finalists’ Announcement is a very special day for all those involved, it’s been great to visit the North West, and what a great setting to be able to celebrate the people, projects and organisations that will shape the industry of the future.”

For a full list of finalists and further information about the UK Bus Awards, visit www.ukbusawards.org.uk.