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27 Nov 2019

Arriva successfully defends 10-year bus contract in Northern Italy

Arriva successfully defends 10-year bus contract in Northern Italy: Trieste Trasporti

  • Bus contract retained in the Friuli Venezia Giulia region in North-Eastern Italy
  • Arriva to continue to run 750 buses in the region
  • TPL FVG consortia, which includes Arriva, will run services for a minimum of 10 years

[London, Wednesday 27 November] Arriva has successfully defended a major bus contract in Northern Italy following the signing of a new 10-year contract. It means that Arriva will continue to operate 750 buses in the Friuli Venezia Giulia region in North-Eastern Italy, which includes the cities of Trieste and Udine.

The Friuli Venezia Giulia regional bus transport tender has been secured by a consortium of four companies, which includes Arriva as a major partner. The consortia, TPL FVG, comprises of SAF Udine (60% owned by Arriva Italia), Trieste Trasporti (40% owned by Arriva Italia), APT Gorizia and ATAP Pordenone. Including anticipated ticket sales, the contract is worth up to €1.16bn for SAF Udine and Trieste Trasporti over 10 years.

Jana Siber, Managing Director for Mainland Europe, said: "We have a strong reputation and track record of success in Italy, which has helped us to retain 100% of contracts that have been put out to tender over the past three years. With new tenders on the horizon, we're in a strong position to strengthen our existing bus businesses and continue to build our presence in Italy."

The net value of the contract for all consortia partners is €1.09bn over 10 years, with the option of a five-year extension. The consortia, TPL FVG, will deliver services to around 105 million passengers every year. The contract encompasses a total of 950 vehicles and 1,900 employees. There will be a six-month mobilisation period with the new contract expected to commence in June 2020.

Arriva has been operating services in the Friuli Venezia Giulia region since 2002 when it acquired a 40% stake in Trieste Trasporti. Arriva acquired a 49% stake in SAF Udine in 2004, which increased to 60% in 2005.

Over this period, Arriva has cultivated a reputation for high quality and reliable passenger transport services. The passenger satisfaction score for Arriva’s Trieste Trasporti operations in 2019 was a sky-high 98%.

Notes to editors

Arriva Italia has around 2,200 full time employees and operates 1,860 buses, six trams and four waterbuses. In addition to the Friuli Venezia Giulia region, Arriva operates bus services in Turin, Brescia, Bergamo, Cremona, Veneto, the Aosta Valley and Como. Except for a small contract in Rome, Arriva's services are all in Northern Italy.

A survey of 1,605 residents in the region covering where Trieste Trasporti operate was conducted in March 2019, which revealed passenger satisfaction scores to be at 98% (Triesteprime Chronicle, June 2019).

Arriva Group is the leading provider of passenger transport services in Europe, employing around 53,000 people and delivering around 2 billion passenger journeys across 14 European countries each year.

It is part of Deutsche Bahn, one of the world’s leading passenger transport and logistics service providers.

Arriva operates in the Czech Republic; Croatia; Denmark; Hungary; Italy; the Netherlands; Poland; Portugal; Serbia; Slovakia; Slovenia, Spain; Sweden; and the UK.